Upon initial contact with a new medical department, the doctor can ask the patient or client any number of questions. Depending on their answers, the primary carer can refer the client/patent to the suitable specialist where direct treatment can begin. We manage the structured questionnaires available at the window, by phone, on the Internet or other channels. Appointments with the right clinician can be made quickly and the necessary material can be ordered efficiently. What is more, the clinician always has access to the right information.